Privacy Policy

3WH Limited is the controller of personal data collected through this website.

• Email: hello@3wh.com
• Contact address: 195-197 Wood Street, London, E17 3NU

We may collect:

• Name, job title, company name
• Contact details such as email address and phone number
• Information submitted via forms, enquiries or calls
• Marketing preferences
• Technical and usage data (IP address, browser, device, pages visited, interactions)
• Cookie and tracking data from analytics and advertising tools

We use personal data to:

• Respond to enquiries and provide services
• Manage client relationships
• Improve our website and marketing performance
• Analyse usage and campaign effectiveness
• Deliver and optimise advertising campaigns
• Identify companies visiting our website to improve relevance of our advertising
• Detect, prevent and mitigate fraudulent or invalid traffic
• Send marketing communications where permitted
• Meet legal and regulatory obligations

We rely on:

• Legitimate interests — Running and improving our business, responding to enquiries, analysing performance, identifying relevant business audiences, preventing fraud, and promoting our services
• Contract / pre-contract — Where you request information or engage our services
• Legal obligation — Where required for compliance
• Consent — For non-essential cookies and similar tracking technologies where required

We may contact you about our services where permitted.

• You can opt out at any time
• Every marketing email includes an unsubscribe option
• We do not send unsolicited marketing where consent is required

We use cookies and similar technologies (pixels, tags, scripts) to:

• Analyse website usage
• Track campaign performance
• Improve user experience
• Deliver and measure advertising
• Detect and prevent fraudulent or invalid traffic

Tools we use

We use the following third-party platforms:

These tools may collect data such as IP address, device information, behaviour on site, and referral source.

Albacross is used to help identify the companies visiting our website based on IP address data. This is used to assess whether our marketing and advertising activity is reaching relevant business audiences.

We only use non-essential cookies where required consent has been given. You can manage your preferences via our cookie settings.

We share data with service providers who help operate our business, including:

• Analytics and advertising platforms
• CRM and marketing tools
• Website hosting and infrastructure providers
• Fraud prevention and traffic validation providers
• Professional advisers (legal, accounting)

We do not sell personal data.

Some providers may process data outside the UK. Where this happens, we use appropriate safeguards such as:

• UK adequacy regulations
• Standard contractual clauses

We retain personal data only as long as necessary:

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing, including marketing
• Request data portability (where applicable)
• Withdraw consent

To exercise your rights, contact: hello@3wh.com

You also have the right to complain to the Information Commissioner's Office (ICO).

We take reasonable steps to protect your data using appropriate technical and organisational measures.

We are not responsible for the privacy practices of external websites linked from our site.

We may update this policy from time to time. The latest version will always be published on this page.